Impact of emotional intelligence to HR management
Impact of emotional intelligence to HR management Figure 1 : Emotional Intelligence at workplace Human resources: humans must be able to distinguish between stimuli that are either good, neutral, or negative in nature. Humans still have two options: they may either react emotionally to life's circumstances or they can respond to them intelligently. While an HR professional should acquire a variety of skills over the course of their careers, emotional intelligence, or EQ, may be the most crucial. This relates to the capacity to recognize, categorize, and comprehend one's own emotions as well as those of others. Psychologists initially introduced the idea of emotional intelligence in the 1990s, but as we've had to deal with, adapt to, and comprehend changes in the way we work, it has recently become an increasingly common term we use in the workplace. Leadership is now expected to not only have high emotional intelligence but also be able to impart such intelligence to ot...